AFTER SALES & CUSTOMER CARE
After completion, most property developers are keen to crack on with their next project. However, despite best efforts, and no matter how robust your quality control checks are or how high the quality of your craftsmanship, sometimes defects or after sales issues arise.
Years spent on the front line within several homebuilder businesses has equipped us with the practical experience and customer service skills to efficiently and effectively manage homebuyers’ customer care issues on your behalf. We also recognise what qualifies as a genuine developer concern and what doesn’t and, in each case, can act accordingly.
From the creation of property handover packs to the management and resolution of customer concerns, our team can take the drama out of defects leaving you to do what you do best.
To discuss the full range of homebuilder support services available from SPS contact our team.